1.There is nothing to cancel
TodayBirthday.in does not sell subscriptions. Every payment is a one-time charge for a website slot. Your card is charged once, at checkout, and never again — there is no renewal date, no auto-debit, and no recurring mandate on your account.
Because of this, there is no subscription to cancel and no cancellation fee. If you simply want to stop using TodayBirthday.in, delete your account from dashboard settings and nothing further will ever be charged.
Your first website slot is free (1 slot per account), so you can use the Service without paying anything at all.
2.When you can get a refund
We will refund a website slot in full if you request it within 14 days of the payment and the slot is unused — meaning no website has been published against it, or any website published against it has since been removed.
We also refund in full, regardless of the window, when:
- you were charged more than once for the same purchase;
- you were charged an amount other than the one shown at checkout;
- a payment succeeded but the slots were never credited to your account and we cannot resolve it;
- we discontinue a paid feature you have already bought and cannot offer an equivalent.
3.When we cannot refund
Refunds are generally not available in these situations, though we look at every request on its merits:
- the request comes more than 14 days after the payment and the slot has been used;
- the slot is currently in use by a published website that you intend to keep;
- the account was suspended or terminated for a breach of our Terms of Service;
- the listing was removed by us for containing false ownership claims, infringing content, or spam.
Nothing in this section limits any refund right you have under applicable consumer law.
4.How to request a refund
There is no form to fill in. Email devangfour@gmail.com — or use our contact form — with:
- the email address used at checkout;
- the date of the payment, or the receipt link from your billing page;
- how many slots you want refunded, and a short reason.
We acknowledge every request within 48 hours and tell you whether it is approved in the same reply wherever possible.
5.How refunds are paid and how long they take
- Approval: within 48 hours of your request.
- We submit the refund to Stripe: within 2 business days of approval.
- Money reaches you: typically 5 to 10 business days after that, depending on your bank or card issuer.
Refunds always go back to the original payment method. We cannot redirect a refund to a different card, account, or person. You will receive a confirmation from Stripe when the refund is issued.
Refunds are made in the original currency. If your bank applied a currency conversion or foreign transaction fee at purchase, that fee is set by your bank and is outside our control.
6.What happens to your slots
When a refund is issued, the refunded slots are removed from your account immediately. If that leaves you with more published websites than slots, we will contact you to choose which listings to keep before any are unpublished — we never delete your content without telling you first.
7.Failed and duplicate payments
If a payment fails, no slots are credited and no charge is captured. A pending authorisation may briefly appear on your statement; it is released by your bank automatically, usually within 5 to 7 business days. If you see a completed charge with no slots credited, contact us with the receipt and we will resolve or refund it.
8.Chargebacks
Please contact us before raising a chargeback with your bank — we can almost always resolve the issue faster and directly. Where a chargeback is raised, the associated slots are suspended pending the outcome of the dispute, and any websites published against them may be unpublished.
9.Changes to this policy
We may update this policy from time to time. The version that applies to your purchase is the one published on the date the payment was made. The revision date at the top of this page always reflects the current version.
10.How to contact us
Devang Patel (trading as TodayBirthday.in)
E-801, Savan Plaza, Yogi Chowk, Surat, Gujarat 395010, India
Billing and refunds: devangfour@gmail.com
Phone: +91 85113 11811 (Monday to Friday, 10:00 - 18:00 IST)
Or use our contact form.
Questions about this page?
Write to devangfour@gmail.com or use the contact form. We reply within 48 hours.